Terms of Use
Last Updated: 26 August 2026
1. Acceptance of the Terms
These Terms of Use (these "Terms") constitute a legally binding agreement between you ("User", "you", or "your") and FeatStack ("FeatStack LLP", "FeatStack", "we", "us", or "our").
By accessing our Websites, registering for an account, invoking our APIs, downloading our SDKs/CLIs, or using any FeatStack software or cloud services (collectively, the "Services"), you agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.
If you are entering into these Terms on behalf of an enterprise, company, organization, or other legal entity, you represent and warrant that you have full legal authority to bind that entity to these Terms. In that event, "you" and "your" will refer to both you individually and that entity.
2. Eligibility
You may use the Services only if you:
- Are at least eighteen (18) years old (or the age of legal majority in your jurisdiction);
- Possess the legal capacity to enter into a binding contract;
- Are not barred from receiving the Services under the laws of the United States, the European Union, the United Kingdom, or any other applicable export-controlled jurisdiction; and
- Are not located in, or a national or resident of, any country subject to comprehensive trade sanctions or embargoes administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC) or equivalent regulatory bodies.
3. Description and Use of FeatStack Services
FeatStack provides an engineering-centric technology platform offering software products, developer tools, hosted infrastructure services, and application programming interfaces.
3.1 Platform Evolution
We are constantly iterating and improving our Services. FeatStack reserves the right to modify, update, deprecate, or temporarily interrupt any feature, tool, API endpoint, or component of the Services at any time, with or without prior notice. Where feasible, we will provide reasonable advance notice for material deprecations of publicly documented APIs or core platform features.
3.2 Service-Level Agreements (SLAs)
Unless explicitly set forth in a separate, written Enterprise Service Agreement or Addendum signed by an authorized representative of FeatStack, the Services are provided without guaranteed uptime metrics or availability warranties.
4. User Accounts and Authentication
4.1 Account Registration
To access certain features, APIs, or hosted environments, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep this information up to date.
4.2 Credential Security
You are solely responsible for maintaining the strict confidentiality of your account credentials, passwords, two-factor authentication tokens, API keys, and private SSH keys. You agree not to share your credentials with unauthorized third parties.
4.3 Unauthorized Use
You are fully responsible for all activities, API calls, and resource consumption that occur under your account or using your API keys. You must immediately notify FeatStack at security@featstack.co if you suspect any unauthorized access, security breach, or compromised credentials.
5. Acceptable Use and Prohibited Activities
You agree that you will not, directly or indirectly, use the Services to:
- Violate Laws and Rights: Violate any applicable local, state, national, or international law, statute, rule, or regulation, or infringe any intellectual property, privacy, or publicity right of any party.
- Harm Infrastructure & System Integrity: Interfere with, disrupt, overload, or compromise the integrity, performance, or security of FeatStack’s servers, networks, APIs, databases, or third-party infrastructure connected to the Services (including launching DDoS attacks or unauthorized stress testing).
- Distribute Malicious Code: Upload, execute, inject, or transmit any viruses, worms, Trojan horses, spyware, ransomware, keyloggers, rootkits, or other malicious, destructive, or unauthorized code.
- Circumvent Security: Probe, scan, or test the vulnerability of any FeatStack system, network, or authentication layer without express, prior written authorization from FeatStack.
- Abuse APIs and Rate Limits: Bypass, defeat, or manipulate API rate limits, bandwidth quotas, concurrent execution thresholds, or account-level restrictions.
- Unauthorized Scraping and Extraction: Use automated bots, spiders, scrapers, or crawlers to extract source code, proprietary documentation, user directories, or data from the Services without our written consent.
- Reverse Engineering: Decompile, disassemble, reverse engineer, or attempt to derive the underlying source code, algorithms, or architectural models of any non-open-source component of the Services, except to the extent that such restriction is prohibited by mandatory applicable law.
- Reselling and Unauthorized Sublicensing: Rent, lease, sublicense, resell, or provide white-label or time-sharing access to the Services to third parties without an explicit commercial partnership agreement with FeatStack.
- Competitive Benchmarking: Build or train a directly competitive product, service, or foundation model using proprietary data, performance benchmarks, or internal platform telemetry obtained via the Services.
6. Software, APIs, and Developer Resources
6.1 Developer Licenses
Subject to your continuous compliance with these Terms, FeatStack grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use our documentation, APIs, CLIs, and SDKs solely to interface your applications and workflows with the Services.
6.2 Open Source Components
Certain libraries, SDKs, or utilities distributed by FeatStack may be released under open-source software licenses (e.g., Apache 2.0, MIT). In the event of an express conflict between these Terms and an applicable open-source license, the terms of that open-source license will govern solely with respect to that specific open-source component.
6.3 API Rate Limits and Call Quotas
FeatStack reserves the right to impose technical limits on API call volumes, concurrency, payload size, and bandwidth. We may throttle, suspend, or terminate access for any account that exceeds published rate limits or creates an unreasonable load on our infrastructure.
7. Intellectual Property Rights
7.1 FeatStack Intellectual Property
As between you and FeatStack, FeatStack (and its licensors) retains all right, title, and interest—including all worldwide intellectual property and proprietary rights—in and to the Services, Websites, software, documentation, designs, graphics, code, algorithms, user interfaces, trademarks, logos, and service marks (collectively, the "FeatStack IP"). Except for the limited licenses expressly granted herein, no rights are granted to you by implication, estoppel, or otherwise.
7.2 User-Generated Content and Customer Workloads
You retain all ownership, copyright, and intellectual property rights in and to the software code, configurations, data, files, scripts, and content that you upload, deploy, process, or execute using the Services ("User Content").
7.3 License to Host User Content
You grant FeatStack a worldwide, non-exclusive, royalty-free, limited license to host, copy, process, transmit, parse, and display your User Content solely to the extent necessary to provide, maintain, optimize, troubleshoot, and secure the Services for your benefit, or as required by law.
7.4 Feedback
If you choose to submit suggestions, feature requests, improvements, performance logs, or ideas regarding the Services ("Feedback"), you grant FeatStack an unrestricted, perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, incorporate, modify, commercialize, and exploit such Feedback for any purpose, without attribution, notice, or financial compensation to you.
8. Third-Party Services and External Links
The Services may integrate with, connect to, or contain links to third-party tools, code repositories, package registries, identity providers, and cloud services (e.g., GitHub, Docker Hub, AWS).
FeatStack does not control, endorse, or assume responsibility for any third-party services, their uptime, their data practices, or their content. Your access to and use of third-party tools are governed solely by the respective terms, conditions, and privacy policies of those third-party providers.
9. Fees, Billing, and Payments
9.1 Paid Services and Subscriptions
Certain Services, features, or resource allocations are offered on a paid subscription or usage-metered basis. By selecting a paid tier or utilizing metered resources, you agree to pay all applicable fees specified on our pricing pages or in your order form.
9.2 Billing Information and Automatic Renewals
You agree to provide a valid, authorized payment method. By providing payment information, you authorize FeatStack (and our third-party payment processors) to automatically charge all accrued subscription fees, usage overages, and applicable taxes to your designated payment method on a recurring billing cycle until canceled.
9.3 Taxes
Unless stated otherwise, all posted fees are exclusive of applicable federal, state, local, or foreign sales, value-added (VAT), goods and services (GST), withholding, or consumption taxes. You are responsible for paying all taxes associated with your purchases.
9.4 Late Payments and Suspensions
If any payment fails or is overdue, FeatStack may suspend your access to the Services, restrict API access, or terminate your account after providing notice of delinquent payment.
10. Termination and Suspension
10.1 Termination by You
You may terminate your account at any time by executing the account deletion workflow in your settings panel or by notifying us in writing at support@featstack.co. Termination of your account does not relieve you of the obligation to pay any outstanding fees accrued prior to the effective date of termination.
10.2 Suspension or Termination by FeatStack
FeatStack may suspend or terminate your account, API access, or usage rights immediately, with or without prior notice, if:
- You breach any provision of these Terms or applicable policies;
- We are required to do so by a court order, regulatory mandate, or legal authority;
- Your account poses an active security threat, operational risk, or liability to FeatStack, other users, or third parties;
- You fail to pay applicable fees when due; or
- We discontinue the Services in whole or in part.
10.3 Effect of Termination
Upon termination or expiration of these Terms:
- All licenses granted to you herein immediately cease;
- You must immediately stop using the Services and delete all API credentials, SDKs, and confidential documentation in your possession;
- FeatStack will handle your remaining data in accordance with our data retention and deletion policies set forth in the Privacy Policy.
Sections 5, 7, 9 (for unpaid fees), 10.3, 11, 12, 13, 14, 15, and 16 will survive any termination of these Terms.
11. Disclaimers of Warranties
PLEASE READ THIS SECTION CAREFULLY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, WEBSITES, APIS, CLIS, SDIS, DOCUMENTATION, AND ALL RELATED CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
FEATSTACK AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT;
- ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, FREE OF VIRUSES OR MALICIOUS COMPONENTS, OR COMPATIBLE WITH ANY SPECIFIC HARDWARE, OPERATING SYSTEM, OR THIRD-PARTY SOFTWARE;
- ANY WARRANTY AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR VALIDITY OF ANY DATA, OUTPUT, CODE, OR RESULTS GENERATED BY THE SERVICES.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM FEATSTACK OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
12. Limitation of Liability
PLEASE READ THIS SECTION CAREFULLY.
12.1 Exclusion of Consequential and Indirect Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL FEATSTACK, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR:
- LOSS OF PROFITS, REVENUE, SALES, OR GOODWILL;
- LOSS OF DATA, CORRUPTION OF CODE, OR SYSTEM DOWNTIME;
- COST OF PROCURING SUBSTITUTE GOODS OR SERVICES;
- BUSINESS INTERRUPTION OR WORK STOPPAGE;
REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR OTHERWISE), AND EVEN IF FeatStack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.2 Aggregate Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF FEATSTACK AND ITS AFFILIATES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, UNDER ALL CAUSES OF ACTION AND THEORIES OF LIABILITY, WILL BE STRICTLY LIMITED TO THE GREATER OF:
- THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO FEATSTACK FOR ACCESS TO THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
- ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).
12.3 Jurisdictional Limitations
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR INCIDENTAL/CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, FEATSTACK’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY MANDATORY LAW.
13. Indemnification
You agree to defend, indemnify, and hold harmless FeatStack, its affiliates, licensors, and service providers, and their respective directors, officers, employees, contractors, agents, successors, and assigns from and against any and all third-party claims, demands, liabilities, damages, judgments, awards, losses, costs, expenses, or legal fees (including reasonable attorneys' fees) arising out of or relating to:
- Your use or misuse of the Services, APIs, or developer tools;
- Your User Content, software, or workloads deployed on the Services;
- Your violation of these Terms, acceptable use policies, or applicable laws and regulations;
- Your infringement or violation of any intellectual property, privacy, or other rights of any third party; or
- Any dispute between you and any third party interacting with applications or services you built using FeatStack.
FeatStack reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to fully cooperate with FeatStack in asserting all available defenses.
14. Dispute Resolution, Arbitration, and Governing Law
14.1 Governing Law
These Terms, and any dispute or claim arising out of or related to these Terms or the Services, will be governed by and construed in accordance with the laws of Pakistan, without giving effect to any choice or conflict of law principles that would require the application of the laws of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
14.2 Informal Resolution
Before initiating any formal legal or arbitration proceeding, you and FeatStack agree to attempt to resolve any dispute, claim, or controversy informally. You agree to send a written Notice of Dispute describing the claim and requested relief to legal@featstack.co. The parties will make good-faith efforts to resolve the matter informally within thirty (30) days of receipt.
14.3 Binding Arbitration
If the dispute is not resolved within thirty (30) days, any controversy or claim arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration administered by local arbitration bodies under the commercial arbitration rules then in effect.
- The arbitration seat will be located in Chakwal, Pakistan.
- The arbitration will be conducted in the English language by a single neutral arbitrator.
- The arbitrator’s award will be final, binding, and enforceable in any court of competent jurisdiction.
- Each party will bear its own legal fees, unless the arbitrator determines that a claim was frivolous or brought in bad faith.
14.4 Class Action and Jury Trial Waiver
YOU AND FEATSTACK AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION. YOU AND FeatStack WAIVE ANY RIGHT TO A JURY TRIAL.
14.5 Exceptions
Notwithstanding Section 14.3, either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights, trade secrets, or unauthorized access to its infrastructure.
15. Changes to the Terms
FeatStack may revise and update these Terms from time to time at our discretion.
When changes are made:
- We will update the "Last Updated" date at the top of these Terms;
- For material modifications, we will provide notice via email to your registered address, an administrative dashboard banner, or a public release note at least thirty (30) days prior to the effective date.
Your continued access or use of the Services following the posting or notification of revised Terms constitutes your acceptance and agreement to be bound by the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.
16. General Provisions
- Entire Agreement: These Terms, together with the Privacy Policy and any applicable Enterprise Service Agreement or Order Form, constitute the entire agreement between you and FeatStack regarding the Services, superseding all prior oral or written understandings or agreements.
- Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable by an arbitrator or court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
- Waiver: No failure or delay by FeatStack in exercising any right, power, or remedy under these Terms will operate as a waiver thereof, nor will any single or partial exercise preclude any other or further exercise of any right, power, or remedy.
- Assignment: You may not assign, transfer, or delegate these Terms or any of your rights or obligations hereunder, by operation of law or otherwise, without FeatStack’s prior written consent. FeatStack may freely assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
- Force Majeure: FeatStack will not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, power outages, utility failures, telecommunications disruptions, or internet service provider failures.
- Relationship of the Parties: Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and FeatStack. Neither party has authority to bind the other in any manner.
17. Contact Information
If you have any questions, notices, or legal inquiries regarding these Terms of Use, please contact FeatStack:
- Company Legal Name: FeatStack LLP (dba FeatStack)
- Legal Department Email: legal@featstack.co
- Customer Support: support@featstack.co
- Mailing Address: Office No. 2, 2nd Floor, Nawab Khan Plaza, Tehsil Chowk, Chakwal, Pakistan 48800
- Phone: +92 310 544 7474